Club Frequently Asked Questions

Club is Supercheap Auto’s membership program which gives members access to these exclusive benefits:

• Our Club Price Promise - if the product you've purchased goes on special within two weeks, we'll credit the difference direct to your Club account
• Receipt-free warranty – receipts for every purchase made on your Club account are kept for you
• Club Specials – Get access to special pricing on a range of products each month
• Email Updates – Receive email notification of catalogues and upcoming sales as well as exclusive offers, member competitions and new product information
• Club Competitions – Exclusive competitions that are open to Club members only
• Club Events – Exclusive shopping events just for members

If the product purchased by a club member goes on sale within 14 days after the date of the original purchase, the difference between the original purchase price and the sale price will be automatically credited to the club member’s account as a credit.

Credits will be applied to the club member's account within 24 hours following the sale start

Club Members will receive notification via email after credits have been applied to their club member account. To spend credit, club members must identify themselves as a Club Members at a SCA store before making their next purchase, or be logged into their membership account on the website before completing an online purchase.

Example: On Monday, you head in to your nearest Supercheap Auto store and buy a set of car seat covers for the full price of $50. On Wednesday, the same car seat covers are in the Supercheap Auto catalogue for $35. A credit for $15 is automatically put on your club account. You can then use the $15 credit towards your next purchase, provided it is spent within 28 days after which the credit expires.

Your Club membership does not have an expiry date

You can become Club member at your local Supercheap Auto store or online here

You can still join Club in store however you will be unable to activate your membership online and monitor if any loyalty credits you may have received. We will be unable to contact you via email to let you know you have received credits or notify you upcoming promotions or member specials.

Please click this link to go to the password reset page and follow the prompts to login to your account. If you’re still unable to access your account after trying this link, please contact our Customer Interaction Centre on web chat.

You can see your credits when you login to your account here

Make sure you show your Club card every time you shop in store, or login to your Club account when shopping online. If you purchase an item and it goes on sale at a better price within 2 weeks of your purchase you will be credited the difference. You will then have 28 days to spend your credits.

If you have provided us with your email address you will receive an email every time you receive loyalty credits. If you are an existing member and haven’t provided us with your email address and would like to receive credit notifications please contact our Customer Interaction Centre on web chat.

You can view your credit balance and purchase history at any time by logging into your Club account here

If you are having trouble logging into your Club account please click this link to go to the password reset page and follow the prompts to login to your account. If you’re still unable to access your account after trying this link, please contact our Customer Interaction Centre on web chat

You can spend your credits at your local Supercheap Auto store or online here

No, your credits are connected to your membership and not your card. Please notify us as soon as possible so that your lost card can be cancelled. When you receive a new card this will be linked to your existing membership

Drop into your nearest store, they will be able to issue you a new one

Advise the team member that you are a member. A search will be performed based on your Name and email address. All purchases will then be applied to your membership.

You can do this at your local Supercheap Auto store or by contacting our Customer Care Centre on web chat.

If you are not happy with your Club membership please let us know here. We value your feedback and would like to try and fix any issues you may be experiencing.

No, you will be required to provide identification details to cancel a membership