Diagnostics

Is it easy to do?

YES! Using the service is easy – our specially trained team members will connect the diagnostic tool directly to your vehicles OBD2 port. This relays any information back on any stored error codes. You will be provided with a report of the results including identified fault codes and descriptions.

Will the test affect my car in any way?

NO! The test is completely safe and will not have any affect on the warranty.

Will it work on my car?

To connect to your vehicles computer your car will need to have an On Board Diagnostics Port (OBD2). These were fitted to most vehicles after 1996, therefore dependent on the year of manufacturing there is a good chance your car will be eligible.

I have a warning light on my dash, what happens if I ignore it?

Your vehicle may enter ‘limp mode’ with limited drivability. Continuing to drive with the problem unrepaired could damage components of the vehicle, or could result in poor fuel consumption. It is advisable to visit us for a check as soon as you notice the warning light.

Can I still use the service, even if I don't have a warning light?

Yes! The tool can even reset the service interval warning lights if you’ve completed a DIY service. It can also help diagnose any problems which may be causing the car to run poorly, or suffer from poor fuel consumption.

What is the most common check engine light problem?

Although a check engine light can come back with any number of engine faults, the most common problem tends to be the Oxygen Sensor. This sensor can have a drastic effect on your cars ability to run smoothly, and can affect your fuel economy potentially by up to 40%. Learn more about Oxygen Sensors below.

What is an Oxygen Sensor?

Oxygen sensors are a critical component of your engines operating system. Fitted to most engines since 1980 and every new car off the factory floor today, they can be overlooked at general service intervals with detrimental results. The oxygen sensor is a physical sensor mounted inside the exhaust where it is able to obtain a reading as part of the emission control system. This information is then relayed back to the engine management computer where it can determine if it’s running as efficiently as possible while taking emissions control into consideration. Every engine has a perfect ratio of fuel and air delivery which allows it to run as well as possible. If your engine isn’t running within this ratio it may be running either too rich or too lean.

Do I need to call ahead to book in a time?

In most cases no, however we recommend calling your local store to enquire before you leave home.

How long does the service take?

Scanning of the vehicle can take approximately 15-20 minutes, it may take longer where the vehicle has numerous fault codes present.

So I've got my report, what do I do now?

Knowing first hand what issues your vehicle may be experiencing can give you the confidence to make informed decisions about how to repair or service your vehicle.

Fix It Yourself

If you’re the DIY kind of person we can help you order in any required replacement parts.

*Fitment is not available in the following stores; Tuggeranong, Bondi Junction, Swan Hill, Dalby, Ingham, Bowen, Goondiwindi and Spearwood.

*Fitment is not available for all vehicles, pre-inspection may be required for some vehicles.